PSA Corporation Ltd


Antasis Pte Ltd has been handling the PSA Call Centre since Jan 2006 when we outsource this function.

The team of Antasis is providing good services and our service requirements are met.

We are pleased to recommend them as one of the contractor.


Wong Fong Tze,
VP,Corporate Communication,
PSA Corporation Ltd.


Processes

Antasis follows processes to deliver high quality solutions and services. Our processes are defined with clear ownership using systematic central knowledge bank for each department.

Central Knowledge Bank (CKB)

Central Knowledge Bank is a collection of Antasis best practices in the form of processes. The CKB provides a collection of detailed procedures, templates, standards, guidelines and checklists. The CKB is updated every month.

Training:

All employees are well trained to refine and follow processes to deliver quality all the time.

Antasis conducts various training programs for BPO industries and where all the ways from creating to implementing processes are taught.

Antasis believes in systematic approach for every aspect of industry and so we create best processes to deliver high quality services and to achieve targets in shortest possible time.