Case Study:
Client: PSA CORPORATION LTD
Service Type: Inbound and Operator Assisted Support
Appointed as the service provider of PSA, Antasis provides an integrated call centre, being capable of handling all incoming calls, attending to caller’s requests or queries and performing direct transfer of the call to another destination, locally and regionally.
Antasis assist PSA operationally and administratively, to ensure that the overall operations run smoothly and allow PSA to focus on its core competency.
PSA being the world’s largest container transhipment hub, excellent & quality customer service to best represent PSA prestigious image across all levels is an essential and Antasis strives and places strong emphasis and belief in bringing PSA to another level.
