Antasis helps companies in Singapore in managing their Customer Service. Outsourcing customer service to Antasis enables your company to provide round-the-clock support to your customers in a cost-effective way.
Antasis is an ISO 9001 Certified company and prides itself on having a Quality Management System in place. Not only that, but Antasis also has NS Mark (Gold) accreditation, a national-level scheme that recognizes businesses and organizations with policies and human resource practices that support National Service and Total Defense.
Antasis’s mission is to provide the best-outsourced customer experience management and IT services through a flexible, and adaptive workforce with a culture of consumerism, continuous learning, and innovation.
Choose a customer service vendor that has a proven history of success with their clients especially with your industry. This means that this customer service outsourcing vendor knows how to handle your customer’s enquiries and understands the common issues in your industry that your customers encounter and they may have built processes on how to resolve these issues immediately.
Antasis supports companies in different industries. Some of its clients are:
• A security company that needs Level 1 Technical Support for their systems
• IT company that requires Level 1 Technical Support for server management
• Merchant Nets Terminal company requiring Level 1, 2, and 3 Technical Support and troubleshooting terminal issue
• Teleradiology company that requires Level 1 support in radiology practices
• Malls, Construction, Industrial, and Logistics industries that need receipts processing
Antasis’s primary goal is helping its clients grow by providing excellent customer service support management in a cost-effective manner. For more than 17 years, Antasis has proven itself to be an effective customer service provider to its clients in multiple industries.
This prevents the inconvenience of migrating to a bigger customer service outsourcing vendor which can be a tedious process.
With Antasis expansion to countries like the Philippines, Malaysia, Indonesia and Vietnam, it gained access to skilled and talented Customer Service Professionals to add to the team to provide you with additional manpower when the need arises.
Antasis knows that every company has different needs, and this need rapidly changes based on the client’s customer service support requirements.
Antasis has grown and expanded its services from offering debt collection and telemarketing services to offering customer service support, help desk service, payroll, and HR services.
Antasis has been serving the Small, Medium, and Large corporations in Singapore for more than 17 years. It has expanded to Malaysia, Philippines, Indonesia and Vietnam.
With this vast experience in providing customer service outsourcing, you are assured that your customers get the outstanding customer service support that they deserve.